Job Description

Job Description

There has never been a more exciting time to join Request Foods. We’ve been selling products to many of the world’s leading food companies, retailers and restaurants for over 35 years. A privately owned and financially sound company, we do our best to run our business based on Christian values. Whether it’s cooking up great tasting food, assisting in customer support, providing quality and production leadership, or supporting administrative or technical activities, a career at Request Foods is a great opportunity. At Request, we’ve achieved success by treating our employees with integrity, trust and respect. If you’re passionate about food, and the people who help produce it, then Request Foods might just be for you.

The Payroll Coordinator is responsible for ensuring weekly hourly payroll is processed accurately and timely. This position supports payroll-related accounting, reporting, month-end activities, and 401(k) administration. The Payroll Coordinator is a member of the Finance department, but works closely with People Services, department leaders, and payroll and retirement vendors to research and resolve payroll-related matters. This role requires strong attention to detail, sound judgment, analytical and organizational skills, and strict confidentiality regarding employee and company information.

One remote-work day per week may be available after six months of service, subject to satisfactory job performance, successful completion of training, and business needs. The Payroll Coordinator is expected to be on-site on payroll processing days.

Essential Responsibilities:

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• Coordinate and process weekly hourly payroll for nearly 900 employees, ensuring information is accurate, complete, and submitted within established deadlines.
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• Review timekeeping records, payroll changes, deductions, and supporting documentation; research and resolve discrepancies before payroll is finalized.
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• Review payroll registers, exception reports, and other payroll outputs for accuracy and completeness.
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• Process special payrolls and other off-cycle payments as needed.
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• Process and maintain garnishments, Friend of the Court orders, and other payroll-related withholdings.
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• Prepare and process payroll-related journal entries and accruals.
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• Perform payroll-related account reconciliations and month-end tasks.
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• Prepare and submit weekly 401(k) contribution files accurately and within required timeframes.
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• Validate employee 401(k) deferrals, employer-matching contributions, and file totals; research and resolve discrepancies.
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• Prepare and maintain payroll reports and assist with special reporting requests.
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• Respond to employee and team leader payroll questions promptly, professionally, and confidentially; research issues and coordinate resolution as needed.
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• Assist with year-end and quarter-end payroll activities, including payroll reconciliations, W-2 processing, employee data validation, and required payroll reporting.
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• Support payroll-related internal controls and provide documentation for audits.
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• Process and report unclaimed payroll checks in accordance with applicable requirements.
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• Maintain the confidentiality and security of employee payroll, banking, tax, and company information.
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• Identify opportunities to improve payroll processes, controls, reporting and system utilization.
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• Other duties as assigned. Responsibilities may change based on business needs.
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Key Qualifications:

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• Associate’s or bachelor’s degree in Accounting, Finance, Business, Human Resources, or a related field preferred. An equivalent combination of education and relevant payroll experience will be considered.
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• Two or more years of payroll processing experience.
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• Working knowledge of payroll practices, payroll taxes, timekeeping, deductions, garnishments, and payroll reconciliations.
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• Experience with payroll, human resources information, and timekeeping systems required; experience with Paycor preferred.
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• Proficiency in Microsoft Excel, including the ability to organize, reconcile, and analyze payroll data using formulas, lookups, filters, and pivot tables.
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• Strong attention to detail, analytical ability, and organizational skills.
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• Ability to prioritize multiple responsibilities, meet firm deadlines, and maintain accuracy during high-volume periods.
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• Ability to investigate discrepancies, exercise sound judgment, and escalate issues appropriately.
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• Strong written and verbal communication and customer-service skills.
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• Ability to work independently while collaborating effectively with employees, leaders, People Services, Finance, and third-party vendors.
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• Demonstrated ability to handle confidential and sensitive information appropriately.
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Benefits and Perks:

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• Medical
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• Dental
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• Vision
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• 401k
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• Paid Paternity Leave
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• Wellbeing programs
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• Immediate Holiday Pay
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• Paid Time Off
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• Profit Sharing
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