NOC Technical Support Specialist
Contract Role
3 days on, 3 days off, 3 days on, 4 days off
Brooklyn, NY
Under general supervision, this position will perform duties focused on reported incidents.
The responsibilities of this position includes triaging, troubleshooting, and resolution of events related to 9-1-1 call processing and network monitoring utilizing provided software tool sets.
The position also includes escalation and outage reporting within identified timeframes.
Solutions supported include Windows Desktops, Windows Servers, Linux Servers, networking devices (switches, routers and firewalls) and application and operating system software.
The position is part of a 7x24x365 mission critical operation located at a customer facility supporting public safety.
Basic Requirements:
Qualifications:
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